tldr; you don't need to sign up. Your voice is streamed live to our AI voice providers so Yuki can hear and answer you. We don't record your calls. We only keep how long they lasted so we can track your minutes.
This policy explains what happens to your information when you use Yap with Yuki ("Yuki", "we", "us").
What we collect
- Your voice during a call. When you start a call and allow microphone access, audio from your mic is streamed in real time to our voice provider so Yuki can understand and reply. Audio is only captured while a call is active, and you can mute at any time.
- Call transcripts. Our providers turn speech into text so the AI can respond. Captions show up on your screen during the call. We don't save them on our servers.
- An anonymous account. The first time you open Yuki, we create an account with a random ID so your minutes stay with you. It isn't linked to your name or email unless you add one.
- Call records. For each call we keep when it started, how long it lasted and which Yuki you called, so we can track your minutes and handle refunds. We never keep audio or what was said.
- Device and network signals. To stop people from claiming the free trial over and over, we look at your IP address and a fingerprint of your browser and device (things like screen size and browser settings). We store only one-way scrambled versions (hashes) of these, never the raw values. Your IP address is also used briefly to limit how many calls can be started.
- Settings on your device. Your sign-in session and voice choice are saved in your browser's local storage.
- Payment details, if you buy minutes. A third-party payment processor handles payments. We never see or store your full card number.
Who processes your data
We work with a small number of trusted service providers to run Yuki:
- AI providers that recognize your speech, generate Yuki's replies and produce Yuki's voice
- Hosting and content delivery providers that serve the app and its assets
- A payment processor if you buy minutes
These providers only process your data to provide their service to us. They may keep it for a limited time under their own terms (for example, for abuse monitoring). For a current list of providers, email support@yapwithyuki.app.
What we don't do
- We don't sell your personal information.
- We don't use advertising or cross-site tracking cookies.
- We don't record or keep your calls ourselves.
Adults only
Yuki is for people 18 and older. We don't knowingly collect information from anyone under 18. If you think a minor has used the service, contact us and we'll delete anything we hold.
Your rights
Depending on where you live (for example, under GDPR or CCPA), you may have the right to access, correct, delete or get a copy of your personal information, and to object to how it is processed. Note that clearing your browser data signs you out but doesn't delete your account or call records. To access or delete them, email support@yapwithyuki.app.
Security
Connections are encrypted. Our API keys stay on our servers, and your browser only gets short-lived credentials for each call. No system is perfectly secure, but we take reasonable steps to protect your information.
Changes
If we change this policy, we'll update the date at the top. If the change is significant, we'll tell you in the app.
Contact
Questions? Email support@yapwithyuki.app.